How do I return my product?
Step 1: Log into your account: MyAccount . After logging into your Account, you will be taken to your Account Profile.
Step 2: From your Account Profile, find the order you wish to return located in your Recent Order History.
Step 3: Click the "Return" link to the right of the order line.
Step 4: You are now looking at the Order Summary. Select "Request Return or Exchange" then click "GO".
Step 5: You will be taken to a new page to fill out details about the return. Follow the instructions.
Step 6: After you finish the process you will recieve an email confirming your request.
Step 7: In a few days you will recieve a 2nd email letting you know if the request for a return was approved..
Step 8: If the request was approved please follow the instructions in the email. Include the RMA number on the outr side of the box when making a return. If the RMA# is missing or invalid the shipment will be refused.
Please be sure to read the "Return Policy" first.