||Every third party product you buy from Business Express, Inc. is backed first by the product manufacturers warranty. Business Express, Inc.s 30 day limited warranty against defects, may also apply. Business Express, Inc.s 30 day limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of merchandise that has been confirmed as defective by either the manufacturer or Business Express, Inc..
||Leased merchandise is not eligible for this warranty.
||Due to licensing and copyright laws, we do not accept returns on software once a package has been opened. Defective software will be exchanged for the same title only according to Business Express, Inc.s limited 30 day warranty described above.
||Hardware confirmed as defective by the product manufacturer or Business Express, Inc. will either be exchanged or repaired at our sole discretion within the first 30 days of ownership only. After 30 days the product manufacturer warranty is the only warranty in effect.
||Terms and conditions may vary by product or manufacturer. Business Express, Inc. will assist customers whenever possible in gaining satisfaction with product manufacturers.
||Products returned for exchange must be in new condition, original packaging and include all disks, registration cards, packing materials and other accessories and be received within 30 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns.
||No returns will be accepted without an RMA number issued by Business Express, Inc. or when the product manufactures or distributors return policies supersede ours.
||Store credits will be issued for any product returned to us less any shipping costs.
||Clearance Store products may be returned only when defective. If part of a product is defective, return the entire product. Defective Clearance Store products may only be returned within 14 days of the date your product left the warehouse (regardless of when you actually took delivery of the product).